From first contact with with our sales team and implementation specialists, WestEnd is analyzing your business needs to determine the product and service package that best suits your current, and future, situation. When a implementation strategy is agreed upon, WestEnd clients benefit from on-site implementation and training, with continuing online support to get your software up and running.
After implementation, WestEnd continues support to all clients with the aim of getting the most out of system usage, whether advising on strategies to capture information correctly or testing various data inflows.
Our support team is set up to answer all the daily ‘how-to’ and troubleshooting questions our clients have, while ongoing contact with a dedicated implementation specialist ensures that quarterly and yearly goals are being met.
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